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Capabilities

Unified inboxEvery marketplace message in one queue AI Draft & Auto-SendReplies drafted in ~1.2s, sent on your rules Live order contextOrder, tracking & history on every ticket SLA timersAmazon 24h, Walmart 48h — per ticket Account healthODR, Late Ship & feedback, over time AnalyticsAI-built dashboards across tickets, orders & Stripe

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Walmart helpdesk
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Lunadesk compared to

eDLunadesk vs eDeskPer-AI-resolution pricing, marketplaces gated by tier GoLunadesk vs GorgiasShopify-first, not marketplace-native ZeLunadesk vs ZendeskEnterprise: per agent plus per AI resolution

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AI-powered helpdesk for Amazon, Walmart, Shopify & TikTok Shop sellers. Built by marketplace operators, for marketplace operators.

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