Lunadesk · AI Powered Helpdesk
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AI DRAFT & AUTO-SEND

Two AI modes,
switchable per ticket

Draft mode writes a reply in ~1.2 seconds for one-click review. Auto-Send fires within the rules you set — only when buyer history is clean.

Start free trial (opens app.lunadesk.ai)Features

Every AI feature is included on every plan — no per-resolution metering. Pick Draft for a human in the loop, or Auto-Send for the ticket types you trust.

~1.2s drafts

Full context in, polished reply out — ready before you finish reading the ticket.

Rules you control

Auto-Send only fires inside the guardrails you define, never on flagged buyers.

Tone & personas

Tune voice and templates per marketplace so replies sound like your brand.

Always on
24/7 inbox triage. Sleep through the time zones.
Intelligent
AI that reads order context, tone, and SLA before it writes.
Conversational
Replies that sound like your team — not a template.
Reliable
Built on real marketplace APIs. Audited every release.
Intelligent, always-on support — the moon for calm 24/7 reliability, the stars and dots for AI-powered clarity.
Lunadesk

Your seller account deserves
mission control.

14-day free trial. No credit card. Live in 5 minutes. Cancel in one click.

Trusted by 300+ Flashpricer sellers SOC 2 Type II in flight Amazon SPN approved