Lunadesk · AI Powered Helpdesk
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LIVE ORDER CONTEXT

Every ticket opens with
the full order

Order details, tracking, totals, and buyer history pulled live from marketplace APIs — no copy-pasting order IDs between tabs.

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Context is the difference between a generic reply and a resolution. Lunadesk loads the order the moment a ticket opens, so you and the AI both answer with the facts in hand.

Real-time tracking

Carrier status and ETAs looked up live, not pasted from yesterday.

Buyer history + risk

Past orders, returns, and risk flags surface before you reply.

Carrier-aware ETAs

Delivery estimates that reflect the actual carrier, not a generic default.

Always on
24/7 inbox triage. Sleep through the time zones.
Intelligent
AI that reads order context, tone, and SLA before it writes.
Conversational
Replies that sound like your team — not a template.
Reliable
Built on real marketplace APIs. Audited every release.
Intelligent, always-on support — the moon for calm 24/7 reliability, the stars and dots for AI-powered clarity.
Lunadesk

Your seller account deserves
mission control.

14-day free trial. No credit card. Live in 5 minutes. Cancel in one click.

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