Every integration feeds the ticket sidebar and Luna’s drafts, so the answer is built from the same facts your team would look up by hand. Each one is set up in a single modal, and you can run several Slack channels, webhooks, or MCP servers per workspace.
Stripe
Live billing context on SaaS tickets: subscription, invoices, refunds, and MRR in the sidebar and in analytics.
ShipStation
A shipment card with fulfillment tracking, ship-to address and phone suggested for the contact, and tags in their ShipStation colour.
GoHighLevel
The CRM record in the ticket sidebar, actions on the contact, and booking links that tie appointments to the ticket.
Trello
Escalate a ticket to a card or link an existing one; card activity flows back into the ticket, and Luna can propose the escalation.
Slack and webhooks
Post ticket events to several Slack channels, or send signed outbound webhooks to Zapier, Make, or n8n.
Fathom, Google Calendar, Website Knowledge, MCP
The customer’s last call feeds the draft, calendars offer booking links, Luna crawls your website as a knowledge source, and MCP servers plug in your own tools.
