Lunadesk · AI Powered Helpdesk
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IMPORT FROM EDESK OR ZENDESK

Switch from eDesk or Zendesk
without losing history

Bring your tickets, contacts, and the tickets’ marketplace orders over from eDesk, or your tickets, attachments, and help center from Zendesk — in one guided import.

Start free trial (opens app.lunadesk.ai)Features

The hardest part of changing helpdesk is leaving years of conversations behind. Lunadesk imports them, so Luna’s drafts can draw on your past replies from day one.

eDesk, with the orders

Tickets, contacts, and the marketplace orders attached to each ticket — with the original dates kept and the newest tickets first.

Zendesk, with the help center

Tickets and attachments, plus your Zendesk Help Center articles and media imported into the Lunadesk knowledge base.

Safe to re-run

Tickets and contacts already imported are skipped, the import survives restarts, and you can see what it is doing at every step.

Always on
24/7 inbox triage. Sleep through the time zones.
Intelligent
AI that reads order context, tone, and SLA before it writes.
Conversational
Replies that sound like your team — not a template.
Reliable
Built on official marketplace APIs. Attachments scanned for malware.
Intelligent, always-on support — the moon for calm 24/7 reliability, the stars and dots for AI-powered clarity.
Lunadesk

Your seller account deserves
mission control.

14-day free trial. No credit card. Live in 5 minutes. Cancel in one click.

Trusted by 300+ Flashpricer sellers Attachments scanned for malware Amazon SPN approved